Alongside the automatic confirmations and reminders, you can send a one-off email and keep a record of phone calls on each reservation. (Automated, templated messages are covered in Automatic confirmations & pickup reminders.)
- 1
Open a reservation and Send a custom email
Your note is wrapped in standard HiveMasterPro email chrome with the reservation details below it.
Send a custom email
Wrapped in standard HiveMasterPro email chrome with the reservation details below.
Message
Heads up - rain Saturday, so pickup moves to Sunday 10am...Send emailTip: use "Log phone call note" to record a call in the audit log.
- 2
Log a phone call note
Record who called (customer or you), an optional subject, and the note - it lands in the reservation's communication log.
Send a custom email
Wrapped in standard HiveMasterPro email chrome with the reservation details below.
Message
Heads up - rain Saturday, so pickup moves to Sunday 10am...Send emailTip: use "Log phone call note" to record a call in the audit log.
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